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To stop Internet Explorer from blocking Microsoft document file downloads:
Open Internet Explorer web browser
Click the Tools tab > Internet Options, then click the Security tab > click the Custom Level button. In the Custom Level window scroll down to the Downloads section. The first item under 'Downloads' is 'Automatic Prompting for file downloads'-- Set that to 'ENABLE' instead of 'DISABLE'.
Save and close the Internet Explorer browser window.
Open Internet Explorer again and login to Blackboard. Now, when opening a document, you will be given an "Open", "Save", "Cancel" option box.
An alternative is Firefox. Download and install Firefox (www.firefox.com). There are no known errors with Firefox at this time.
Click here for a printable version
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