The Classroom Support and Events Technician at Ursinus College implements the audio-visual (AV), lighting, sound enhancement, and content capture systems to support Campus Events, and Music department performances (among other academic and administrative departments event needs) hosted in various campus venues. This position works under the direction of the Manager of Event Technology, as well as event producers, directors, and designers to produce successful events, helping to define and devise different strategies that might be used to achieve their event goals. The Classroom Support and Events Technician is a critical member of the Events Technology Team, led by the Manager of Performing Arts and Event Technology; other members of the team include the Manager and staff of Technology Support, and the student Event Technicians.
- Implements the audio-visual (AV), lighting, sound enhancement, and content capture systems to support Campus Events, and Music department performances (among other academic and administrative departments event needs) hosted in various campus venues.
- Supports large and special events (including rentals) occurring in a variety of campus locations.
- Perform triage and repairs of classroom AV and coordinate repairs with either in-house or outside contractors at the direction of the Manager of Event Technology.
- Deliver and install temporary AV solutions and equipment to classrooms when repairs cannot be performed in a timely manner.
- During non-instruction times, the Classroom Support and Events Technician will work with the Manager of Event Technology to perform preventative maintenance and other tasks in classrooms to maximize classroom equipment performance and longevity.
- Collaborates with producers, directors and designers of college events, as well as other campus personnel involved in their support, such as members of the Office of Protocol and Special Events, Advancement, Facilities, and Dining Services.
- Because many events are typically scheduled outside of normal office hours, this position is expected to support a variety of evening and weekend events, as well as being available during appropriate portions of normal office hours.
Requirements and Qualifications
- Associate’s degree in the performing arts (or a related field) or equivalent professional experience.
- Demonstrated experience supporting complex events
- Confidence to recommend alternate solutions to the event’s producer/director and humility to understand when other solutions may be required to reach the desired vision.
- Must be able to work in both an independent and team environment.
- A dedication to high-quality customer service.
- Outstanding communication and organizational skills.
- Technical skills in A/V electronics, projections, lighting, sound enhancement, content capture, and/or other event technologies appropriate for use in productions.
- Ability to work with many constituents at all levels and communicate in terms that are appropriate for their understanding of event technology and event production.
- Ability to train and coach others (including student employees and student members of productions) to help them learn from each situation while also maintaining their self-respect through the learning process.
- Ability to successfully manage complex environments with multiple priorities, produce quality work, and meet strict deadlines.
- Ability to trouble-shoot problems and make independent decisions, often under stressful time-critical situations.
- Attention to necessary levels of production quality.
- Understanding of and commitment to a high standard of professional ethics in order to ensure the integrity of the organization and the institution
- Flexible schedule to work significant evening and weekend events as defined by the campus events calendar.
- Must have physical mobility sufficient to work on campus, climb ladders and steps, and to reach all spaces using appropriate safety equipment and precautions.
- Must be able to lift up to 50 pounds.
- Must have good listening and speaking skills.
Preferred Skills and Competencies
- Experience working within Higher Education.
Interested candidates should apply here. Once you create an applicant account, you will be prompted to upload your cover letter, resume, and a list with contact information for three references to the applicant database.
Ursinus is an EO/AA employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.