Tech Services & Support
Technology Support, located on the main level of the Myrin Library, is the primary customer service unit for Information Technology at Ursinus College. We are charged with making sure technology problems are resolved to your satisfaction.
4 Ways to Request Tech Support:
E-mail - firstname.lastname@example.org
Walk-up service - main floor of Myrin Library
By telephone - (610) 409-3789
Assisting/ Troubleshooting Remotely
With certain issues, we may be able to assist remotely and take control of your computer through the network. You must first call Ursinus Tech Support at the number above in order for this process to work. Do not use this link unless you have called and are currently speaking with someone from Tech Support on the phone. We will direct you on the proper procedure.
Important note on potential scam: Never allow anyone to access or control your computer unless you initiated the request by calling Ursinus Tech Support first. Someone looking to steal your information may call or email you to connect with them or ask you to click a link so they can assist you. Ursinus would never do this. This is a scam.
Tech Support Hours:
Fall & Spring
|Summer & Winter Break Hours|
|Monday-Thursday||8 AM - 8 PM||10 AM - 4:00 PM|
|Friday||8 AM - 6 PM||10 AM - 4:00 PM|
|Saturday||Call or Email||Closed|
|Sunday||Call or Email||Closed|
Tech Support is located in the Myrin Library and must close when the library closes. Check Library Hours for any special, semester break, or holiday hours.